The Sales & Coaching Glossary

Every sales coach sells a vocabulary. NEPQ. Gap selling. The Straight Line. Grand Slam Offers. The Value Ladder. Tactical empathy. Half of what you're buying when you join a program is a shared language for things you already half-know — and that language leaks into job posts, podcasts, and LinkedIn until you're expected to know what it all means without anyone ever defining it.

This glossary defines it, in plain English, without trying to sell you the course behind it. Each entry explains what the term actually means, how the method works with a concrete example, who created or popularized it, and where it has real limits. We aim for these to be the clearest definitions of these terms anywhere — not a paragraph of fluff, but the genuine 100-to-200 words of substance you'd want before walking into a conversation where the term gets thrown around.

The glossary is also the connective tissue of the coach encyclopedia. A framework here links to the coaches who teach it; a coach profile links back to the frameworks they're known for. Follow the threads and you'll see how the whole industry's vocabulary fits together — which ideas are genuinely distinct, and which are the same move wearing a new trademark.

Terms are listed alphabetically below and publish in waves, starting with the most-searched frameworks. Everything here is researched the same way as the rest of the site and held to the same editorial standards. Missing a term you keep hearing? Send it to hello@voiceloop.app and we'll add it.

B.O.S.S. MovesMyron Golden's four revenue accelerators for scaling offersEat What You KillSam Taggart's D2D sales philosophy and bookFanatical ProspectingRelentless multi-channel pipeline building as the #1 sales disciplineFunnel HackingReverse-engineering competitors' funnels to model what worksGap SellingSell the gap between the buyer's current state and future state; problem-centricGrand Slam OfferEngineering an offer so valuable people 'feel stupid saying no,' via the Value EquationHigh-Ticket ClosingClosing premium-priced offers ($3K+) by phone with consultative frames; trademarked by DanInbound ClosingClosing warm inbound leads from ads/content rather than cold outreach. NOTE: FTC shut downMEDDIC / MEDDPICCEnterprise qualification checklist: Metrics, Economic buyer, Decision criteria/process, IdNEPQ (Neuro-Emotional Persuasion Questioning)Question-based selling methodology where prospects persuade themselves; 'people hate beingPerfect WebinarScripted webinar structure (Big Domino, 3 Secrets, Stack) for one-to-many closingPoke the BearCold-call/cold-email questions that surface doubt about the status quo without pitchingRemote ClosingTaking sales calls for other people's high-ticket offers from anywhere, on commissionReverse SellingLead with service and detachment so prospects sell themselves; anti-pushy prospectingSandler Selling SystemBuyer-seller 'submarine' process; up-front contracts, pain funnels, equal business statureSell It Like SerhantRyan Serhant's sales methodology from the book/course/show of the same nameSell Like Crazy MethodSabri Suby's 8-phase direct-response client acquisition systemSetter vs. CloserTwo-role sales floor: appointment setters qualify and book, closers take the sales callShow Me You Know MeOutreach personalization method proving genuine research on the buyer (registered trademarSPIN SellingSituation-Problem-Implication-Need-payoff questioning, from the largest-ever sales researcStoryBrand (SB7)7-part story framework positioning the customer as hero, brand as guideStraight Line SellingControlling the sales call along a 'straight line' from open to close in four stepsTactical EmpathyFBI-derived negotiation: labeling, mirroring, calibrated questions, 'that's right'The 10X RuleSet targets 10x bigger and take 10x the actionThe Book of YESKevin Ward's real-estate script collection for converting leadsThe Challenger SaleTeach-Tailor-Take Control; challengers outperform relationship builders (Dixon & Adamson, Trust TrinityEli Wilde's influence framework for high-ticket salesValue LadderAscending sequence of offers from free to high-ticket